FAQs

A way to budget for the annual care that we recommend. We recognize paying for these services in one lump sum may be challenging for some people. To make it more possible for more of our patients to receive optimal preventative care we are making it easier for our clients to afford these recommendations by splitting the cost into 12 equal, monthly payments which are charged monthly to a credit card we keep on file.

Wellness Plans cover routine preventive care offered at Harvey Memorial Animal Hospital only. They do not cover services offered at other hospitals or emergency care. Pet Insurance can be used at multiple hospitals and may be used to cover unexpected pet expenses. Having Pet Insurance in addition to a Wellness Plan may help defray the costs of both emergency and wellness care.

We accept MasterCard, Visa, American Express and Discover. The credit card number will be stored in our system and will be only be charged by an outside company who specializes in wellness plans for the term of the contract.

Not at this time. If you want to pay cash or check you can pay the wellness plan in full.

All of the products and services included in the plan are those that we would likely recommend for your pet. If you choose not to, or are advised not to, get one or more of the products or services there is no discount or refund given. Products and services also do not roll over into the next year, even if the plan is renewed.

Yes, you would only need to pay the difference between the two plans.

Not at this time

Wellness Plans are pet specific and non-transferrable.

Yes, the Wellness Plan stays with the pet.

The credit card that is on file will need to be changed and a new agreement needs to be signed.